Thanks for shopping at Deer Babies Store. If you are not entirely satisfied with your purchase, we're here to help. 

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. Additionally, the return shipment should be directed to our facility in Brazil.

 

Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

A $3 processing fee will be deducted from the order

Products must be in new and unused condition.

 

Refunds

You will receive a full product refund, not including shipping. Refunds will be applied to the card or PayPal account you used to make the original purchase. Refunds will be issued within 10 business days of receipt of the product.

 

Defective Product

Send us a photo or video proving that the product arrived defective and our quality team will analyze it.

 

Products with a Custom Logo are not returnable.

 

Contact Us

If you have any questions on how to return your item to us, contact us: support@deerbabies.com.